Transform took on care services four years ago, following a merger with Cherchefelle Housing Association. Since this time, Transform had been working to better understand the care market and how it could best provide services which met clients’ needs.
This had proved quite challenging, however, as Transform is primarily a registered provider of social housing – meaning its services are mainly for individuals with additional support needs in shared housing, hostel provision, sheltered housing and supported move-on accommodation.
While Transform was extremely proud of the high-quality care staff had been providing, as a non-care specialist organisation it had limited capacity/experience to develop the care services in the way clients, or staff, deserved. As a result, Transform looked at what it could do to ensure these services were not only able to continue but could also flourish and grow.
Following an external review, Transform concluded that its care services would be better placed with a specialist provider which could offer staff and clients a more concentrated focus on service delivery.
Transform selected a company called Apex Prime Care – a growing family-run organisation that specialises in providing domiciliary care services in 21 locations across the south of England. It is a registered care provider (with the Care Quality Commission) in Portsmouth, Hampshire, Dorset, West Berkshire and Surrey.
Apex founder and Managing Director Malcolm Patrick said:
“We have been looking forward to welcoming the care team into Apex Prime Care. We are keen to ensure that with this change, clients continue to receive the high-level of quality care that Transform has been providing. We are also committed to ensuring the clients receive care from the same people who have been looking after them and meeting their needs.”
Transform care clients and staff transferred to Apex Prime Care on 1 March 2021.