This page gives more information about the housing, support and care you receive from us.
We want to help you get the best from the services we offer. The following information tells you what you can expect from us and explains your responsibilities.
The client handbook is your guide to Transform. It explains all about the services we provide for you, what you can expect from us and what we expect from you.
You should have received a printed copy of the handbook when you came to Transform. If you do not have a printed copy, please ask a member of staff. You can also view the handbook using the links below.
Our policies explain how we run our services and how we will work with you. You can read some of our most important policies using the links below. You can also view more of our policies here.
- What you can expect from us
- Your rights as a client
- Accountability to clients and access to files
- Antisocial behaviour – what you can expect from us
- Pet policy
- Substance misuse guidance for clients
The following documents give useful information to help you get the most from our services.