Most of our housing staff work directly with clients, providing support with housing related issues.

Our housing staff support clients to deal with the issues they are facing. You will work together with each person to develop a support plan, which sets out the areas where the client needs help. You then assist the person to work towards the goals in their support plan.

You will also carry out housing management tasks such as reporting maintenance issues, completing health and safety checks, and collecting rent.

The majority of housing positions require you to have a full valid driving licence and your own car. Some roles have specific work patterns such as evening and weekend work or sleep ins.


Trainee roles

Many of our Housing & Support Officer roles are open to trainees. These roles are aimed at people who would like to work in supported housing but do not have experience.

This means we accept applications from people who do not have direct experience of working in the housing sector. You will need to demonstrate that you are interested in working with the client groups we support and have a desire and aptitude to help people to change their lives.

You will receive additional training and support during your first six months to help you develop your skills and knowledge. This includes shadowing other staff, plus regular training and supervision. You will receive a trainee salary, which will increase over the following 12 months, providing performance measures are met.

If you are interested in applying for a trainee role, please view our current vacancies and look for roles that are open to trainees.

former clients housing100% of former clients surveyed are still living in settled accommodation

Long term outcome monitoring survey 2018/19

Find out more

For full details of current opportunities, please view our current vacancies.